What Our Clients Are Saying
North Pacific’s training system is a way of building excellent technical training. It’s an innovative learning system that increases people’s understanding of complex technical processes. It reduces wasted time in finding critical information, provides performance-enhancing feedback, and increases due diligence protection.
This training builds the environment and safety into all the modules. We have training on every system in the plant that impacts the environment. Auditors will be busy staying away.
With respect to the new operators we are able to train them quicker and they have greater understanding of the equipment operation. This leads to time savings, but it should also lead to better trouble reports.
— Allan Hantelmann,
former Technical Training Coordinator,
Edmonton Power
Our Guarantee
When you implement training built on North Pacific systems, we guarantee 90% of participants will pass with 90% or better. Click here for details.
Benefits
North Pacific provides a synthesis of performance improvement and defensible training systems that result in workers performing their jobs in a consistent manner that raises their productivity and lower stress, costs and liabilities.
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Operator Training Model
Design Specifications for North Pacific’s Operator Training Model
All of North Pacific’s operator training is built to the following standards to ensure a predictable learning and performance outcome that generates higher productivity, consistency and reduces personal and corporate liability.
1. All Operators will attain the performance standards specified for each operating procedure.
2. To be certified, the Operator will have attained the performance standards specified for each procedure.
3. Certification will be granted only when an Operator meets all standards pertaining to the operating procedures.
4. Operating procedures will include all tasks identified in an Operating Procedures Work Flow chart.
5. Training will standardize the procedures so that every Operator will perform procedures in an identical manner. This standardization will give management better control over the quality of operation and performance. Standardization will also enable identification of areas needed for improvement should an Operator be experiencing procedural problems.
6. The training process will be based on established instructional models, meaning that the learning requirements of the trainee (as opposed to the instructor) will be fully addressed. This in turn will ensure maximum facilitation of learning (as opposed to just “covering” the material).
7. The training, with its specific instructional components, will exhibit a systematically applied instructional design that provides all the training elements required for successful learning. These elements will be clearly identifiable. Thus, in the instance of a court case or insurance company challenge surrounding injury, death, or equipment damage, management will be able to clearly demonstrate that the training received by their operators is not only adequate, but is superior (meaning learners comprehend, apply, transfer, and retain knowledge and skills better than they would in the more common “Read the manual and get back to me if you have any questions” approach).
8. The training materials will be available as a field reference guide after training.
9. In the case of multiple operating locations, the training materials will be transferable to other sites around the world, with the built-in capability to be easily adapted to site-specific requirements.
10. Everyone from engineers to maintenance staff to office and sales personnel will be able to read and learn from the training materials, because the content will be accessible and understandable. Environmental and safety inspectors will be satisfied that operators are fully trained, and investors will be reassured that the plants are being well run.
Next Page - Our Approach
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Free Report
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Our Clients
Our clients are resource sector managers focused on contributing to their companies' productivity, profitability and long-term viability.
They have dreams, but they are run ragged with the day-to-day demands of production, crisis du jour, the meetings and the unexpected, and always with the weight of personal liability hanging over their heads should there be a serious injury or environmental incident.
When they discover there is a way to reduce the pressure and improve results, they can start looking forward to going to work again.
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